V12 Finance

V12 Finance offer a range of different plans to suit your needs. A minimum deposit of 10% is required upfront for all V12 options, and financing is only available to UK residents.

HOW DO I APPLY?

  1. To apply for Interest Free Credit, simply Sign in if you already have an account with us. If you are new to Yoko London then you will have to create an account.
  2. Having selected the item you wish to purchase, proceed through the checkout to the payment step.
  3. Select “V12 Finance” and choose from one of the available plans. We have a number of terms available over 6, 9, 10 and 12 months, you will only be able to select the payment terms applicable depending on the value of your order.
  4. You can also increase your deposit if you wish to make your monthly payments lower.
  5. You will now be diverted to the application form for your Interest Free Credit plan. Enter all of the information that is applicable to you.
  6. We will then ask you for your credit card details to place the deposit for your order. Once you are happy with everything, click ‘Place Deposit’.
  7. The finance company will process your application and once accepted, we will receive notification. We will ONLY despatch your order once we have received notification that your application has been successful.

THINGS TO BE AWARE OF

  • All Interest Free Credit orders must be delivered to your billing address – this is the address your credit card is registered to and the address V12 Finance will review your application against.
  • Before your credit application is processed, Yoko London will take payment for your selected deposit amount as a Pre-Authorised transaction. If your application is unsuccessful, the deposit will be returned to your account’s available balance within 5 working days.

MINIMUM ORDER VALUE

To apply for V12 Finance, your order must reach a minimum threshold in value. Please see the table below for more information.

Term

Minimum Spend

Minimum Deposit

6 Months

£500

10%

9 Months

£500

10%

10 Months

£500

10%

12 Months

£500

10%

ORDER RETURNS

If you are not completely satisfied with your Yoko London jewellery, you have 14 days from the date of delivery to return the pieces to us. Please e-mail [email protected] to organise your return.

DECLINED APPLICATIONS

If your credit application is declined, you will receive notification via email from our credit partner, V12 Finance, with further instruction on how to dispute the decision.

V12 FINANCE FAQ

ONCE MY APPLICATION IS APPROVED, WHAT HAPPENS NEXT?

Within minutes of your application being approved, you will be presented with the option to sign your credit agreement. If you are offered the ability e-sign your credit agreement and choose to do so, a PDF of your credit agreement will be displayed on screen. You should read the credit agreement carefully before clicking all the relevant sections agreeing to its terms. Once you have agreed to the terms of the credit agreement Yoko London will be notified and you need do nothing more. If you are presented with the ability to print and return your credit agreement you should print the PDF agreement, read it carefully and then sign the document following the instructions on the covering letter. This signed document should then be posted to the address shown on the covering letter of the credit agreement. Note that products will not be allocated to your order until your completed and signed agreement is returned and received by V12 Finance. Shipment of your goods will follow soon after your agreement has been returned to our finance company.

WILL YOU CREDIT SCORE ME AND IF SO, WHAT DOES THIS MEAN?

Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies. This information allows us to produce consistent decisions, ensuring all our applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability.

IF YOU DECLINE MY APPLICATION, WHAT IS THE REASON?

In addition to credit scoring, we also take into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though we are unable to provide you with a main reason for decline of your application, it is usually based on one, or a combination of the following:

– Your credit score (note that every finance company will score you differently)

– Adverse credit reference agency information

– You are considered to be over-committed

– You are aged under 18

– Your existing account performance with other lenders

WHAT TYPE OF INFORMATION DO CREDIT REFERENCE AGENCIES HOLD ABOUT ME?

Some of the information is public information, for example electoral roll, County Court Judgements and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.

HOW DO I OBTAIN A COPY OF THIS INFORMATION?

You should send a cheque for £2.00 made payable to the relevant company, together with details of all addresses at which you have lived over the last 6 years:

Consumer Help Desk Experian Limited PO Box 8000 Nottingham NG1 5GX

Equifax Ltd., Credit File Advice Centre. PO Box 1140. Bradford, BD1 5US

Consumer Services, Callcredit Limited, PO Box 491, LEEDS, LS3 1WZ

The above listed agencies will provide details of information relating via these addresses. If you believe that the information is incorrect, you can ask the agency to correct it.

IF MY APPLICATION IS NOT SUCCESSFUL, CAN I RE-APPLY?

Yes. We acknowledge that your circumstances change and just because we have refused a previous application, it does not mean that we’ll automatically turn down a further request. We do suggest however, that you leave at least 6 months between applications.

WHO IS ELIGIBLE TO APPLY FOR ONLINE FINANCE?

To apply for finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 36 months or more. Unfortunately, we are unable to offer online finance to residents of Eire. Homemakers aren’t excluded from applying under their own names; however we will require the employment details of your spouse in order to process your application.

CAN I REQUEST DELIVERY TO AN ADDRESS OTHER THAN MY HOME?

In order to safeguard against fraudulent applications, we regret that we’re able only to deliver goods to the home address of the applicant.