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Privacy Policy

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

 

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

 

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

       To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

     • To improve our website in order to better serve you.

       To allow us to better service you in responding to your customer service requests.

       To administer a contest, promotion, survey or other site feature.

       To quickly process your transactions.

       To ask for ratings and reviews of services or products

       To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect your information?

An external PCI compliant payment gateway handles all CC transactions.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use 'cookies'?

Cookies are small text files that are stored in a computer’s web browser memory. They help website providers with things like understanding how people use a website and storing website preferences. We use cookies for site functionality, for example to remember what products you have in your order as you navigate the site. Cookies help us understand how to make our website and customer services work better. If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject cookies. For more information, please consult the ‘Help’ section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of our site.

 

Third-party disclosure

We use MailChimp as our marketing automation platform. Their privacy policy can be viewed here https://mailchimp.com/legal/privacy/

 

Third-party links

We do not include or offer third-party products or services on our website.

 

If at any time you would like to unsubscribe from receiving future emails.

We will always provide a link allowing you to easily unsubscribe on any marketing emails that we send you.
You can email us at info@yokolondon.com and we will promptly remove you from ALL correspondence.

 

Contacting us

If there are any questions regarding this privacy policy, you may contact us using the information below.
Yoko London
26 St. Cross Street
London, EC1N 8UH
United Kingdom

info@yokolondon.com

 

Updates to this notice

We will make changes to this notice from time to time, particularly when we change how we use your information, and change our technology and products. You can always ask us for an up-to-date version of this notice.

 

 

 

 

 

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